Privacy Policy

We collect personal information when you contact us, request a quote, or complete a form on our website. This may include your name, email address, phone number and the address of the property you would like work carried out on.

We also collect non-identifying information automatically, such as your browser type, IP address and the pages you visit, which helps us improve the website.

We use the information you provide to respond to your enquiry, prepare and discuss your quote, arrange a site measure, and carry out our patio and outdoor building services.

We may also use it to improve our website and, where you have agreed, to send you relevant updates. We will never sell, rent or trade your personal information to any other company.

We take reasonable steps to keep your personal information secure and to protect it from misuse, loss and unauthorised access.

Information submitted through our website is transmitted over a secure connection. We do not take or store credit card or payment details through this website.

Cookies are small files that a website transfers to your device to recognise your browser and remember certain information. We use cookies to understand how visitors use our site and to improve your experience.

You can choose to disable cookies through your browser settings, though some parts of the site may not work as intended.

We do not sell, trade or otherwise transfer your personal information to outside parties. We may share information with trusted providers who help us operate our website or business, where they agree to keep it confidential.

We may also disclose information where we are required to do so by law.

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

We may use tools such as Google Analytics and Facebook to understand how our site is used and to reach relevant audiences.

You can opt out of interest-based advertising through your Google Ads settings and the Digital Advertising Alliance at aboutads.info/choices.

You can also adjust cookie and tracking settings in your browser at any time.

Our services are intended for adults arranging work on their property. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us and we will remove it.

You have the right to ask what personal information we hold about you and to request that it be corrected or updated. To do so, contact us using the details below.

We will respond within a reasonable time.

If you have a complaint about how we have handled your personal information, please contact us in writing.

We will acknowledge your complaint and aim to respond within 30 days.